These Terms of Use govern access to and use of the Planet 7 Casino website and related services. By registering an account or using the platform in any way, you agree to be bound by these Terms of Use in full. If you do not agree with any provision in this document, you must not use the service.
1. Acceptance of Terms
By creating an account with Planet 7 Casino, you acknowledge that you have read, understood, and accepted these Terms of Use, the Privacy Policy, and any other policies or rules referenced in this document or on the website.
The company reserves the right to amend these Terms of Use at any time. Any changes take effect from the time they are published on the website, unless otherwise stated. Continued use of the service after any modification constitutes acceptance of the revised terms.
2. Eligibility and Account Requirements
2.1. Age and Legal Capacity
Use of the service is restricted to individuals who are at least 18 years of age, or the legal age of majority in their jurisdiction, whichever is higher. By registering an account, you confirm that you meet this requirement and that you have the legal capacity to enter into binding agreements.
2.2. Jurisdictional Restrictions
You are solely responsible for ensuring that your use of Planet 7 Casino complies with all applicable laws and regulations in your place of residence and in any location from which you access the service.
Registration, deposits, or play are not permitted from jurisdictions where online gambling is prohibited. Certain countries and territories may be restricted from accessing the service. You must not register or use the service if you are located in a restricted jurisdiction.
2.3. Single Account Rule
Each individual is permitted to hold only one account with Planet 7 Casino. Multiple accounts registered or controlled by the same individual are prohibited. The company may close duplicate accounts and void associated transactions, bonuses, and winnings.
3. Account Registration and Security
3.1. Accurate Information
During registration, you must provide accurate, current, and complete information as requested in the registration form. You must update your account details promptly if any information changes.
Providing false, misleading, or incomplete information constitutes a breach of these Terms of Use and may result in suspension, restriction, or closure of the account and possible forfeiture of funds, subject to applicable law.
3.2. Account Credentials
You are solely responsible for maintaining the confidentiality and security of your username, password, and any other login credentials. Any activity conducted through the account, whether authorized by you or not, will be deemed to have been carried out by the account holder.
If you suspect that your account credentials have been compromised or that there has been any unauthorized access or use of your account, you must notify customer support without undue delay.
3.3. Verification Requirements
Identity verification is required before withdrawals are processed and may also be requested at any time at the discretion of the company. You must provide valid identification documents, proof of address, and proof of ownership of payment methods as requested.
Failure to complete verification, or provision of documents that are false, altered, or otherwise unacceptable, may result in delays, denial of withdrawal requests, account suspension, or closure, subject to applicable law and regulatory requirements.
4. Use of Services
4.1. Permitted Use
The service is provided solely for personal, non-commercial entertainment purposes. Use of the website, games, or related services for any commercial purpose is not permitted.
Automated access, including but not limited to the use of bots, scripts, crawlers, or other software tools designed to interact with the service without direct human control, is prohibited unless expressly authorized in writing.
4.2. Prohibited Activities
When using Planet 7 Casino, you must not:
- Use the service for any unlawful purpose or in violation of these Terms of Use or any applicable law or regulation.
- Attempt to manipulate, disrupt, or exploit any part of the website, games, or software, including any technical vulnerabilities or errors.
- Engage in or attempt to engage in fraudulent activity, collusion with other users, or any conduct intended to obtain an unfair advantage.
- Access or use the service while located in a restricted jurisdiction.
- Open, operate, transfer, or sell your account to or for the benefit of any other person.
Any suspected breach of these prohibitions may result in investigation, suspension or closure of accounts, voiding of transactions, and reporting to relevant authorities where required.
4.3. Responsible Use
The user is responsible for managing and controlling personal gambling activity. Tools and information regarding responsible gambling may be made available on the website, but the decision to use such tools remains with the user. Ultimate responsibility for the use of the service, including any financial and personal consequences, rests with the account holder.
5. Deposits and Withdrawals
5.1. Deposit Requirements
Deposits must be made only via payment methods that are registered in the name of the account holder. Third-party deposits are not accepted.
Minimum deposit amounts and any related limits or fees are specified on the banking or cashier page of the website and may vary by payment method. By making a deposit, you confirm that you are authorized to use the selected payment method.
5.2. Withdrawal Conditions
All withdrawals are subject to identity verification and ongoing compliance with these Terms of Use and applicable regulatory requirements. The company may request additional documentation before processing any withdrawal, including but not limited to updated identification, proof of address, and proof of ownership of payment methods.
Withdrawal processing times vary depending on internal procedures and the payment method selected and may be affected by verification checks, technical issues, or compliance reviews.
5.3. Anti-Money Laundering
The company complies with applicable anti-money laundering (AML), counter-terrorist financing (CTF), and related regulations. Transactions may be monitored and reviewed to detect and prevent suspicious or unlawful activity.
Suspicious transactions may be reported to relevant authorities without prior notice to the user where required by law. The company reserves the right to refuse, block, or delay any transaction, deposit, or withdrawal that raises AML, CTF, fraud, or compliance concerns.
6. Bonus Terms and Wagering Requirements
6.1. Bonus Eligibility
Bonuses, promotions, and similar offers are subject to specific terms and conditions. These may include, without limitation, wagering requirements, maximum bet limits, game restrictions, validity periods, and maximum cash-out limits.
Before claiming or using any bonus or promotional offer, you must review the applicable bonus terms as published on the website or otherwise made available. Participation in a bonus or promotion constitutes acceptance of those specific terms in addition to these Terms of Use.
6.2. Bonus Abuse
The company may withhold, cancel, or void bonuses and associated winnings if it is determined that bonus terms have been violated or that bonus abuse, misuse, or irregular play has occurred. Bonus abuse includes, but is not limited to:
- Creating or using multiple accounts to claim the same or related bonuses.
- Placing bets or executing strategies with the primary aim of exploiting bonus conditions, including irregular or low-risk betting patterns.
- Any attempt to circumvent or manipulate bonus rules or restrictions.
Consequences of bonus abuse may include removal of bonuses, forfeiture of winnings derived from bonuses, restriction from future promotions, and account suspension or closure.
7. Account Closure and Suspension
7.1. Voluntary Closure
You may request closure of your account at any time by contacting customer support through the channels specified on the website. Following a closure request, any remaining real-money balance will be returned to you, subject to identity verification, applicable withdrawal procedures, and these Terms of Use.
7.2. Suspension or Termination by the Company
The company reserves the right, at its discretion and without obligation to provide prior notice where not required by law, to suspend or terminate an account if:
- Any provision of these Terms of Use or other applicable policy is breached or reasonably suspected to be breached.
- Fraudulent, unlawful, or improper activity is suspected or detected.
- Identity verification requirements are not completed, or requested documentation is not provided or is unsatisfactory.
- Multiple accounts are found to be held or controlled by the same individual.
- The user’s jurisdiction prohibits online gambling or the user is otherwise not permitted to use the service.
Additional measures may include freezing of funds, voiding of transactions, and notification to relevant authorities where required.
7.3. Effect of Termination
Upon termination of an account, the right to access and use the service ceases immediately. Any remaining balance will be handled in accordance with applicable law, regulatory obligations, and these Terms of Use.
The company may retain personal and transactional information after termination to the extent required by law, regulatory requirements, or legitimate business purposes, including record keeping, fraud prevention, and dispute handling.
8. Intellectual Property
All content and materials on the Planet 7 Casino website, including but not limited to text, graphics, logos, icons, images, audio, video, software, and trademarks, are owned by the company or its licensors and are protected by intellectual property laws.
You are granted a limited, non-exclusive, non-transferable license to access and use the website and services for personal, non-commercial purposes only. You may not copy, reproduce, modify, adapt, publish, distribute, transmit, publicly display, publicly perform, create derivative works from, or otherwise exploit any part of the content or software without prior written consent from the rights holder, except where such use is expressly permitted by law.
9. Limitation of Liability
The service, including the website, software, and all content and features, is provided on an “as is” and “as available” basis. No warranty or representation is made, express or implied, regarding the uninterrupted, timely, secure, or error-free operation of the service.
To the fullest extent permitted by applicable law, all warranties, conditions, and representations, whether statutory, express, or implied, including but not limited to implied warranties of merchantability, fitness for a particular purpose, and non-infringement, are disclaimed.
To the fullest extent permitted by law, the company, its affiliates, directors, employees, and agents shall not be liable for any indirect, incidental, consequential, special, punitive, or exemplary damages, or for any loss of profits, revenue, data, or goodwill, arising out of or in connection with the use of, or inability to use, the service, even if advised of the possibility of such damages.
Nothing in these Terms of Use excludes or limits liability that cannot be excluded or limited under applicable law. In jurisdictions where limitation of liability is permitted, the total aggregate liability of the company arising out of or in connection with the service and these Terms of Use shall be limited to the amount of funds that you have deposited into your account and remain unused at the time of the event giving rise to the claim.
10. Dispute Resolution
Any dispute, claim, or controversy arising out of or relating to these Terms of Use or the use of Planet 7 Casino services shall be handled in accordance with the dispute resolution procedures specified in the full Terms and Conditions or other applicable policies published on the website.
You agree to first attempt to resolve any dispute informally by contacting customer support and providing all relevant details and documentation. If a dispute cannot be resolved informally, further steps may be taken in accordance with the governing law and jurisdiction provisions set out in these Terms of Use and any applicable regulatory framework.
11. Governing Law
These Terms of Use are governed by the laws of the jurisdiction in which Planet 7 Casino is licensed to operate, without regard to conflict of laws principles.
By using the service, you agree to submit to the non-exclusive jurisdiction of the courts in that licensing jurisdiction in respect of any dispute, claim, or proceedings arising out of or relating to these Terms of Use or the use of the service, subject to any mandatory provisions of applicable law and any dispute resolution mechanisms that may apply.
12. Contact Information
For questions or concerns regarding these Terms of Use, or to submit any request in connection with your account, you may contact customer support using the following details:
Email: [email protected]
Customer support is available 24/7 via live chat on the website and through other channels that may be specified from time to time.
These Terms of Use were last updated in 2025. Users are encouraged to review this document periodically in order to remain informed of any changes.